Contact information

Contact Information

Customer Care (orders, returns, exchanges, warranty, damaged items): customercare@teakhaus.com

This is the only email address monitored by our Customer Care team. Messages sent to other TeakHaus addresses may not reach them.

International inquiries: international@teakhaus.com

Phone: +1 888-354-2565

Business hours: Monday through Friday, 8:00 a.m. to 3:30 p.m. Eastern Time (ET), excluding US federal holidays

Response time: We reply within 24 hours, Monday through Friday. Response times may be longer during holiday and peak sale periods.

Business name and address: TEAKHAUS LLC 8376 Davis Blvd, Suite 124 North Richland Hills, TX 76182 United States

Please do not send returns to this address. To start a return, email customercare@teakhaus.com and we will send you a prepaid return label.

Effective date: October 9, 2026.