CONTACT US
customercare@teakhaus.com
November is a very special time of year: we celebrate Thanksgiving and welcome the excitement of Black Friday and Cyber Monday. During this season, we receive a higher number of messages and requests.
Important Notice: Extended Response and Processing Times
Our Customer Care team is working with dedication to assist every inquiry with the care and attention you deserve. Because of this increased volume, our response times may be slightly longer than usual.
- Response Time: Please allow up to 24 hours for our team to respond to inquiries.
- Processing Time: Order processing may take longer than usual due to increased demand.
To ensure a seamless experience, please send only one email for any questions, suggestions, or concerns regarding your order or our products. Multiple messages may slow down our response process, and we want to assist you as efficiently as possible.
We truly appreciate your patience and understanding. Your experience and satisfaction remain our priority, and we will get back to you as soon as possible.
Thank you for trusting us and being part of this special season.
orders@teakhaus.com
international@teakhaus.com
