Shipping Policy

Free Shipping

Free shipping is valid on all continental US standard orders of $129.00 USD or more. This rate may change according to holiday or sale seasons and will be automatically applied at checkout. 

We ship to all of the US. Our shipping prices are based on the weight of the items in your order and on the service level you choose and your location. 

When calculating your total shipping time, please keep in mind that the day the package is shipped or picked up from our warehouse is not considered the first business day; start counting business days from first full day that the package is “in transit” to you.

Business days are Monday through Friday, excluding weekends and Federal holidays.

Return shipping is not covered

Policy Regarding Use of a Forwarding Address

We do not support the use of third party forwarders for various reasons including, but not limited to, the loss, damage, or manipulation of our products and/or packaging. Teakhaus’ warranty does not cover any products that have been reported damaged or lost if the shipping address on file is associated with freight forwarding, international forwarding, or the redirection of packages. Teakhaus reserves the right to cancel and refund any order shipping to any address associated with freight forwarding, international forwarding, or the redirection of packages. Should Teakhaus cancel and refund your order, Teakhaus will not accept responsibility for any fees or loss of funds due to issues such as international exchange rate or banking processes. Teakhaus is not liable for any charges, or additional charges, incurred by you from any third-party shipping company for any undeliverable, rerouted, or returned packages.

For more information regarding shipping, please email costumercare@teakhaus.com